SMS OPT-IN & CONSENT
This page documents exactly how a person opts in to receive SMS text messages from LeadLayer (operated by JAMES J KAISER JR DBA LeadLayer), and the exact consent language shown at the point of opt-in. It is publicly accessible with no login required.
The consent experience end users see
When someone starts a chat on a LeadLayer site, a pre-chat form opens. Directly above the "Start Chat" button is an SMS consent checkbox, unchecked by default, separate from any other agreement, and entirely optional. The person can start the chat and use the service without checking it — leaving it unchecked simply means we will not send them SMS. Checking it is how they opt in to receive SMS. This is a faithful reproduction of that form:
"Optional. I agree to receive SMS text messages about my service request from this business or their AI assistant. Consent is not a condition of purchase — you can start the chat without checking this. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See Privacy Policy and Terms."
How opt-in works
Opt-in is optional and happens in one place: the web chat consent checkbox shown above. On a LeadLayer site (e.g. jw.useleadlayer.com), the person may check the unchecked-by-default SMS consent box to opt in. Checking it is never required to start the chat or use the service — consent is not a condition of purchase, and a visitor can decline and still get help. No phone number is enrolled to receive SMS unless the person actively checks the box. Message frequency varies (typically 2–10 per service request); message and data rates may apply.
Required disclosures (shown at the point of consent)
- Message types: transactional messages about the person's service request — qualification questions, appointment confirmations, scheduling reminders, and post-service follow-ups. No marketing.
- Message frequency: varies, typically 2–10 messages per service request.
- Rates: message and data rates may apply.
- Opt-out: reply STOP at any time to unsubscribe (auto-processed).
- Help: reply HELP for help (auto-processed).
- Data: we do not sell, share, or otherwise provide mobile phone numbers or messaging consent to third parties or affiliates for marketing. See Privacy Policy.